Shipping policy

Shipping Policy

Thank you for shopping with The Night Shift Nook. Each order is prepared and packed with care.

Processing Times

We aim to prepare and dispatch orders within 3-5 working days after your order has been placed. During busy periods, new product launches or particularly high order volumes, processing may take a little longer.

UK Delivery

We currently deliver within the United Kingdom. Delivery charges will be displayed at checkout before you complete your purchase.

Delivery times shown at checkout are estimates and begin once your order has been dispatched. Please allow additional time during bank holidays and other busy postal periods.

Mystery Scoops & Bundles

Mystery scoops and bundles are individually prepared and may contain a variety of products. Images used to advertise mystery products are examples only, and the exact contents may vary.

Incorrect or Damaged Orders

Please check your order when it arrives. If an item is damaged, faulty, missing, or you receive the wrong item, please contact us as soon as possible so we can look into this for you.

Delivery Issues

Please make sure the delivery address entered at checkout is correct. If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed and dispatched.

If you experience a problem with the delivery of your order, please contact us and we will do our best to help.

Questions

If you have any questions about shipping or you order, please contact The Night Shift Nook using the contact details provided on our website.